Shipping policy

Shipping Policy

Cherry Bomb Studios products are made to order. This means each item is created after your order is placed.

Processing Time

Most orders require production time before they ship. Processing times may vary depending on the item, order volume, holidays, supplier availability, and production delays.

Once your order ships, you will receive tracking information by email if tracking is available.

Estimated Shipping Time

Shipping times vary based on your location and the shipping carrier. Estimated delivery dates are not guaranteed.

Please allow additional time during holidays, high-volume sales periods, severe weather, carrier delays, or other events outside of our control.

Shipping Rates

Shipping rates are calculated and shown at checkout when applicable.

Order Tracking

Once your order ships, you will receive tracking information by email. Please allow time for tracking to update after the carrier receives the package.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

Cherry Bomb Studios is not responsible for orders shipped to an incorrect, incomplete, or outdated address provided by the customer.

If you notice an address mistake, email hello@cherrybombstudios.net as soon as possible with your order number. Address changes are not guaranteed once an order has entered production or shipping.

Lost or Delayed Packages

Once an order has been handed to the shipping carrier, delivery timing is controlled by the carrier.

If your package is delayed, please check the tracking link first. If tracking has not updated for several days, you may contact us at hello@cherrybombstudios.net and we will do our best to help review the situation.

Cherry Bomb Studios is not responsible for carrier delays, weather delays, or packages marked delivered by the carrier.

Packages Marked Delivered

If your tracking shows delivered but you cannot locate the package, please check with household members, neighbors, building staff, mailrooms, front desk staff, or your local carrier.

If the package still cannot be located, contact us at hello@cherrybombstudios.net with your order number.

Damaged Packages

If your package arrives damaged, please contact us within 30 days of delivery at hello@cherrybombstudios.net.

Please include your order number, clear photos of the damaged packaging, and clear photos of the item.

International Shipping

At this time, Cherry Bomb Studios may only ship to locations available at checkout. If your location is not available during checkout, we are not currently able to ship there.

Contact

For shipping questions, email hello@cherrybombstudios.net with your order number.